How to Change Your Email Address on Spinbet
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Changing your email address on Spinbet is a common request — perhaps you’ve switched providers, want better security, or simply mistyped your address during registration. Whatever the reason, it’s a straightforward process once you know the exact steps and requirements. Below is a practical walkthrough based on actual Spinbet account management procedures. Note that the Spinbet casino platform requires strict identity verification before any contact detail changes, so be prepared to provide supporting documents.
Step-by-Step Guide to Changing Your Email on Spinbet
- Log in to your spinbet account using your current email and password.
- Navigate to the My Account or Profile Settings section (usually found in the top-right dropdown menu).
- Locate the Email field and click Change or Edit. The system will prompt you to enter your new email address.
- Confirm the new email — you’ll receive a verification link at the new address. Click the link within 24 hours to finalise the change.
- After verification, your email is updated. You’ll receive a confirmation by both old and new email.
If you run into issues, the support team at https://spinbet.net.nz/ can assist. They typically respond within a few hours via live chat or email.
Documents You May Need for Verification
spinbet takes security seriously. When you request an email change, you may be asked to provide one or more of the following:
- A clear photo of your government-issued ID (passport, driver’s license, or national ID).
- A recent utility bill or bank statement (dated within the last 3 months) showing your full name and address.
- A selfie holding your ID next to your face (for liveness check).
This KYC process usually takes 1–24 hours. Once verified, the email update proceeds immediately. The Spinbet bonus team often synchronises these checks with other account changes, so if you’ve recently claimed a Spinbet no deposit offer, be aware that multiple pending KYC requests may cause minor delays.
Common Problems and Troubleshooting
Here are typical hurdles and how to solve them quickly:
| Problem | Solution |
|---|---|
| Verification email not arriving | Check spam/junk folder. Whitelist noreply@spinbet.net. Resend from account settings. |
| Old email is inaccessible | Contact support directly — they’ll ask security questions and may require a separate ID verification. |
| Error “email already in use” | That email is linked to another Spinbet account. Use a different address or contact support to merge/close the old account. |
| KYC documents rejected | Ensure all details match your account name, documents are in colour, and file size under 5 MB (JPG/PDF only). |
If you’re trying to claim a Spinbet promo code while updating your email, note that promo eligibility is tied to your account email — so update first, then apply the code. Also, any pending Spinbet free spins or rewards will automatically transfer to the new email after verification.
Timeline and Final Checks
Most email changes on spinbet are completed within 30 minutes after verification is confirmed. However, if documents are required, budget up to 24 hours. Once done, log out and log back in with the new email to ensure everything syncs. You’ll also want to update any linked payment methods (e.g., PayID, bank transfer) if they reference your old email — though this is rarely necessary.
Remember: always keep your account details current to avoid issues with withdrawals or bonus eligibility. The Spinbet system sends important security alerts and withdrawal confirmations to the registered email, so double-check the spelling before finalising.
